Terms & Conditions

TERMS & CONDITIONS

PLEASE READ BEFORE BOOKING

  • All bookings are inclusive of bed linen, heating and electricity.
  • One bath towel and one hand towel per person. Tea towels provided.
  • Dogs can be accepted only by prior arrangement as our chickens are free range. Dogs to be kept on a lead and mess picked up and disposed of correctly in poo bags.
  • Clients must provide dog bowls and bedding.
  • Stables are used on a DIY basis with yard tools supplied.
  • The cottage drains flow into a private specialist sewerage treatment system so please do not put anything else down the toilet other than toilet paper…..no sanitary products, no baby wipes, no nappies, no cotton wool, no medicines and no mouthwash. No oil, fat or grease to be disposed of down the kitchen sink either. Only bio friendly products to be used, no bleach to be poured down plugholes.
  • Cots and high chairs available on request but clients must provide bed linen.
  • There is a large pond and a small pond in the gardens so care and supervision is required with children at all times.
  • A booking deposit of 25% is required with your booking form, the balance being payable six weeks in advance of your holiday.
  • Cheques to be made payable to D. B. & J. Lewis. Payment by internet banking also accepted.
  • In the event of cancellation every effort will be made to re-let the accommodation in order to minimize any losses.
  • Deposits are refundable providing cottage is re-let.
  • Clients may wish to consider taking out their own cancellation insurance.
  • Liability – while every effort is made to ensure the safety of guests, the cottages are used entirely at guests own risk.  No responsibility is taken for loss or damage to guests own property. 
  • In the event that we are unable to provide the cottage as stated, liability is restricted to the return of monies paid only.
  • Accommodation will be ready for occupation after 5pm on the day of arrival and must be vacated by 10 am on day of departure.
  • Recycling and residual waste must be taken from cottage to recycling centre on departure.
  • We take your privacy seriously and are committed to protecting your personal information. Longlands Farm Cottages will not collect any personally identifiable information  about you unless you provide it to us voluntarily. We will not keep hold of your email or any other data you choose to give us for any reason longer than necessary.
  • Sorry no dogs accepted in The Cart Shed or The Corn Loft.  Dogs accepted by arrangement in The Old Stable Cottage.
  • EV charging cost not included in holiday price. Additional charge will be made according to usage and make of vehicle.