Terms & Conditions

TERMS & CONDITIONS

PLEASE READ BEFORE BOOKING

  • All bookings are inclusive of bed linen, heating and electricity.
  • Bath towels, hand towels  tea-towels and oven gloves provided.
  • Well behaved pets and dogs welcomed with prior notice. Please be aware that our chickens are free range. Dogs to be kept on a lead on the farmyard and mess picked up and disposed of correctly in poo bags.
  • Please would guests bring their own dog bowls, bedding, towels and throws.
  • Stables are used on a DIY basis with yard tools supplied.
  • Horses welcomed too by prior arrangement. 
  • The cottage drains flow into a private specialist water treatment plant so please do not put anything else down the toilet other than toilet paper…..no sanitary products, no baby wipes, no nappies, no cotton wool, no medicines and no mouthwash. No oil, fat or grease to be disposed of down the kitchen sink either. Bio friendly products  supplied for your use.
  • Cots and high chairs available on request but clients must provide cot bedding.
  • There is a large pond and a small pond in the gardens so care and supervision is required with children at all times.
  • A booking deposit of 25% is required with your booking form, the balance being payable six weeks in advance of your holiday.
  • Cheques to be made payable to D. B. & J. Lewis. Payment by internet banking also accepted.
  • In the event of cancellation every effort will be made to re-let the accommodation in order to minimize any losses.
  • Deposits are refundable providing cottage is re-let.
  • Clients may wish to consider taking out their own cancellation insurance.
  • Liability – while every effort is made to ensure the safety of guests, the cottages are used entirely at guests own risk.  No responsibility is taken for loss or damage to guests own property. 
  • In the event that we are unable to provide the cottage as stated, liability is restricted to the return of monies paid only.
  • Accommodation will be ready for occupation after 5pm on the day of arrival and must be vacated by 10 am on day of departure.
  • Recycling and residual waste must be taken from cottage to recycling centre on departure.
  • We take your privacy seriously and are committed to protecting your personal information. Longlands Farm Cottages will not collect any personally identifiable information  about you unless you provide it to us voluntarily. We will not keep hold of your email or any other data you choose to give us for any reason longer than necessary.
  • Sorry no dogs accepted in The Corn Loft.
  • Electric Vehicle charging point for your convenience. Usage not included and payable to owner direct.